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DATED: 21/04/2007
Afreco Tours Limited is committed to preserving
the privacy of all visitors to Afrecotours.com.
Please read the following privacy policy to understand
how we use and protect the information that you
provide to us.
By registering, entering into competitions or
purchasing products or services from this site
or when speaking to our customer services team,
you consent to the collection, use and transfer
of your information under the terms of this policy.
1. Information that we collect from you
When you visit, register, enter into competitions
or purchase products or services on Afrecotours.com
or when you speak to our customer services team
you may be asked to provide certain information
about yourself including your name, contact details,
credit or debit card information, special needs,
disabilities, medical conditions and dietary requirements
and driving licence number. You may also be asked
to provide such information about other persons
on your booking and you are responsible for ensuring
that they are aware of this Privacy Policy and
have given their consent to you acting on their
behalf in all your dealings with us. We may also
collect information about your usage of our website
as well as information about you from messages
you post to the website and e-mails or letters
you send to us.
2. Use of your information
Your information will enable us to provide you
with access to all parts of our site and to supply
the products or services you have requested. It
will also enable us to bill you and to contact
you where necessary concerning your booking. We
will also use and analyse the information we collect
so that we can administer, support, improve and
develop our business.
In particular, we may use your information to
contact you for your views on our services and
to notify you occasionally about important changes
or developments to the site or our services. Further,
where you have consented, we might also use your
information to let you know about other products
and services which we offer which may be of interest
to you and we may contact you by post, telephone
or fax, as well as by e-mail. If you change your
mind about being contacted in the future, please
let us know.
3. Disclosure of your information
The information you provide to us will be held
on our computers in the UK and may be accessed
by or given to our staff working outside the UK
and third parties some of whom are located outside
the European Economic Area who act for us for
the purposes set out in this policy or for other
purposes approved by you. Those parties process
information, fulfil and deliver services booked,
process credit card payments and provide support
services on our behalf. We may also pass aggregate
information on the usage of our site to third
parties but this will not include information
that can be used to identify you.
Some of the information you to supply to us may
be defined as “sensitive personal data”
under the Data Protection Act 1988, for example
information relating to your health or religion.
In providing this information to us, you are giving
us your explicit consent to collect, process,
disclose or transfer the sensitive personal data
for the purposes of fulfilling your requirements
or for safety reasons.
Where you have consented when providing us with
your details, we may also allow carefully selected
third parties, including other companies in our
group, to contact you occasionally about products
and services which may be of interest to you.
They may contact you by post, telephone or fax,
as well as by e-mail. If you change your mind
about being contacted by these companies in the
future, please let us know.
Finally, if our business enters into a joint
venture with or is sold to or merged with another
business entity, your information may be disclosed
to our new business partners or owners.
Countries outside the European Economic Area
do not always have strong data protection laws.
However, we will always take steps to ensure that
your information is used by third parties in accordance
with this policy.
Unless required to do so by law, we will not
otherwise share, sell or distribute any of the
information you provide to us without your consent.
4. Payment Security
Your credit and debit card payments are transferred
to and processed by SECPay. This means that when
you use a credit or debit card, your card information
is encrypted before it is transported over the
internet to prevent anyone from accessing it.
Please visit their website at www.secpay.com for
further details.
5. Cookies
Cookies are small amounts of information which
we store on your computer. Cookies make it easier
for you to log on to and use the site during future
visits. They also allow us to monitor website
traffic and to personalise the content of the
site for you. Our system will issue cookies to
your computer when you log on to the site. However,
you can set your web browser to refuse cookies.
6. Security and data retention
We employ security measures to protect your information
from access by unauthorised persons and against
unlawful processing, accidental loss, destruction
and damage. We will retain your information for
a reasonable period or as long as the law requires.
7. Accessing and updating
You are entitled to see the information held about
you and you may ask us to make any necessary changes
to ensure that it is accurate and kept up to date.
If you wish to do this, please contact us. We
are entitled by law to charge a fee of £10
to meet our costs in providing you with details
of the information we hold about you.
8. Changes to our privacy policy
Any changes to our privacy policy in the future
will be posted to the site and, where appropriate,
through e-mail notification.
9. Contact
All comments, queries and requests relating to
our use of your information are welcomed and should
be addressed to:
Adrian Faulkner
Afreco Tours Limited
2 Manor Mews
Shalstone Manor
Main Street
Shalstone
MK18 5LT
E-mail: Info@afrecotours.com
Telephone: 07776 301 857
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